CBC Outlines Inspection Practices and Importer Rights

The Customs and Border Control Service (CBC) wishes to advise the public that periodic inspections of imported goods are a normal part of its operations.

In accordance with Section 9(b) of the Customs and Border Control Act (2024 Revision), CBC officers conduct inspections for a variety of reasons. These reasons are to verify the type, quantity, and value of goods being imported. For border security purposes, inspections are carried out to ensure that no prohibited or restricted items are concealed within shipments.

Additionally, inspections assist in determining the correct tariff classification and applicable duty rates on imported goods. While Section 9(c) of the Act authorises CBC to take and retain samples of goods for examination, the Service does not engage in arbitrary practices that could damage goods to identify their composition. Such a practice would be deemed excessive, unprofessional, and subject to disciplinary action.

Importers are reminded that their consignments may also be subject to international customs and security checks while in transit to the Cayman Islands. In cases where goods received under a contract of sale do not match the agreed description, quality, state, or condition, or where damage occurs during shipment, importers may, under certain conditions, apply for a refund of duties paid.

For additional information, please contact CBC’s Customer Support Centre at 649-4579 (press 0, then 1) or visit CBC’s official channels for guidance on import procedures and duty refunds. To stay connected with the Ministry of District Administration & Home Affairs, follow us on social media @mdahacayman or by visiting our website at https://www.gov.ky/mha/.